Exit41 Call Center Services More than a Call Center... A Customer-Focused Sales Engine for your Restaurant Brand.
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Exit41 Call Center Services
  • Answer every call
  • Make every sale
  • Satisfy every customer

Based in our Andover, MA headquarters, Exit41 operates the restaurant industry’s premiere Call Center, staffed with expert agents to seamlessly represent your brand and provide a superior level of service to your customers. We take a consultative approach to getting the order right, completing the “whole order,” and building relationships with your customers. The results? Increased sales (more orders captured), higher average checks, and more loyal customers. The Exit41 Call Center is a multi-platform environment running Exit41’s feature-rich ordering application, designed specifically for processing food orders in a call center to effectively serve customers.

What we provide:
  • Customized brand experience, extending your restaurant to capture all calls
  • 100% focus on the customer, expert consultation on your catering, delivery or
    takeout menu
  • Highly trained brand dedicated agents that know your menu inside and out
  • Ability to recognize repeat customers and their orders to build relationships and loyalty
  • "Click to Call" option to provide online customers with expert agent assistance
  • Operational order management, active order overflow and re-distribution, seasonal spike management and key operational insights
  • A powerful central customer database that unifies customer identification and order history across ordering channels to enable rich reporting
  • Ability to leverage customer information for outbound marketing calls, email, and incentive programs