With Exit41 Call Center

Power your call center, catering hub, or home agent environment
Enable agents to deliver an outstanding customer experience
Seamlessly integrate with your existing restaurant environment
Ensure top performance and scalability to handle peak volumes
Ensure data security and certainty for all transactions

Exit41 Call Center Application

In a centralized call center (ours or yours)
For your home-based agents
In your catering hubs

Optimize the phone-in process for your catering, takeout and delivery business with Exit41’s Call Center Application. Developed in collaboration with leading restaurants processing over 20 million call center orders, our application is specifically designed to enable agents to serve phone-in customers with speed, accuracy and control. Exit41 Online is built upon our enterprise class platform featuring real-time POS integration, self-sufficiency in configuring to your restaurant operations, and a central database for a single view of customers across ordering channels.

Ease of use for agents
	Conversational ordering interface design Caller ID and sophisticated customer search Recall and modify previous orders Customer profile information always one click away “Click to Call” enabling agent support for online customers Complete visibility of customer’s order history across channels Suggestive selling prompts to complete the “whole order” Customer service module for complaint handling

Ease of set up and maintenance for your restaurants
	Flexible hosted or licensed software options Easily configurable business rules across your enterprise Automated market mapping of delivery zones Product availability automatically reflected from POS Pricing and taxes dynamically pulled from POS Credit and gift card transactions integrated with POS for authorization

	Enterprise Suite Overview

	Platform

	PRODUCTS
		Online
		Call Center Application
		iPhone


	SERVICES
		Call Center
		Marketing